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The Latest News, Events and Developments

Augmented vs. artificial intelligence: What’s the difference?

Movies like iRobot, Chappie, Ex Machina and, of course, the classic Terminator, all portray a future where artificial intelligence is a staple part of day-to-day life. But, the promise of this futuristic technology is only in its infancy in modern day society … or is it?

We’re all aware of how powerful companies would become if they had such a technology in their hands, with its added benefits allowing them outpace the competition, get more business or raise more capital — it’s easy to see why everyone is claiming to have it. And with both the average person (and sometimes, even the more tech-savvy person) viewing the highly sophisticated software as the turning point to our intelligence-driven future, why wouldn’t it be called AI?

There’s a catch — true artificial intelligence does not exist and will not exist for at least a decade, even though the AI industry is predicted to be worth nearly $3 billion this year alone. Because of this reality, it begs the question: If we aren’t currently experiencing true AI, then how can we categorize the current state of advanced algorithms and technology? The answer is simple. Right now, we’re living in the era of augmented intelligence.

What exactly is augmented intelligence?

From the surface, augmented intelligence looks nearly identical to artificial intelligence, but there is one major difference: There’s a person, like a programmer, pulling the strings behind the scenes in each and every possible scenario the AI program may need to act upon or telling the computer how it needs to learn. While machines using augmented intelligence can often act and react like humans, these actions are only based on human inputted information. In other words, and in very simplistic terms, a software developer inputs several “if this, then that” scenarios and creates a near-real-world reaction that a machine is able to act upon. Even when using advanced machine learning, a developer is inputting the logic of learning and the reasoning behind it. The key factor that makes this intelligence augmented is the ongoing manual intervention which dictates how, if and when a machine reacts.

What qualifies as artificial intelligence?

Artificial intelligence can be defined as the creation of a machine that can replace and perform tasks that normally require human intelligence and reasoning. Robots today can replace many human tasks, however, the most critical pieces that define true artificial intelligence are the main traits that create human reasoning or logic (beyond knowledge): morals and ethics.

First, an artificially intelligent machine should have morals, meaning it must be able to define for itself right from wrong within the context of its situation, position, place in the world and more. For example, if an autonomous vehicle is tasked with a scenario where it must put either one or multiple lives at risk, it must be able to make a decision in the blink of an eye. This decision, which takes multiple real-time elements and considerations into account, includes “living” (or not) with the consequence of that very decision.

Next, this technology must have its own set of ethics that governs its behavior and learns from its experiences. Principles, that while guided, are self-imposed and self-governed. For example, if a search-and-rescue drone can fulfill a non-life-threatening but critical job while imposing on someone else’s privacy or property, should it do so? And should there be consequences if the drone breaches privacy but no one knows?

While logic, in its most basic state, can be programmed into a machine (i.e., if this happens, then this is the appropriate response), true logic is deeply rooted in both morals and ethics that drive the machine — no pun intended— and are learned and instilled in each human throughout their lifetime, backed by generations that came before them and thousands of years of culture. In order for authentic artificial intelligence to take form, machines or bots powered by this revolutionary technology will need to meet these qualifiers to start “thinking” for themselves to match basic human instinct and reasoning. In fact, true artificial intelligence means the machine can change its morals and ethics with time and experience, and perhaps even act against them if the situation calls for it. And if this indeed becomes reality, where machines can act like humans and work against their own preprogrammed ethics, any attempt to limit its behavior or outcome will be futile.

Now, when will we reach the era of true artificial intelligence?

Despite its newfound reputation as the industry golden child, there has still been no instance of true artificial intelligence. While augmented intelligence has masked itself as artificial intelligence in a few instances, like when it was reported Facebook decided to shut down its experimental AI bots because they had created their own language, there was always a “Great and Powerful Oz” figure behind the machine. This speculation and vision of a futuristic world, where artificial bots think for themselves and live among us in everyday, is likely quite some time away, so don’t expect to see Chappie walking down the street anytime soon. Moreover, when it happens, do we really think we will be able to control it?

Click to read on IoT site

VMBlog – BoldIQ 2018 Predictions

Smart Cities Outlook 2018: Drones, Bots, and On-Demand Services Will Rise to the Occasion

In 2017, technological advancements and the rise of next-generation services have laid the foundation in our way to paving a future full of smart cities. But to ensure this future becomes a reality, adoption of these systematic and efficiency-boosting technologies will need to expand. From drones and delivery bots becoming a reality to the thriving on-demand economy, our society is starting to lean in this direction – with several industry behemoths making strides towards our futuristic vision – but will start to pick up speed in the coming year.

Residents who live in urban areas were 54 percent of the global population in 2014, and this number is expected to increase nearly two percent each year through 2020 (United Nations). In order to accommodate this growth, our cities will need to address traffic issues, new forms of delivery, more efficient services among other direct results of rapid growth. Now, how will our infrastructure support this expansion? These next-gen technologies stand as the only feasible way to make our cities even more ‘smart’.

Roei Ganzarski, Chief Executive Officer at BoldIQ, an asset optimization software company, shares his thoughts on how our smart cities will grow in 2018:

“Between recent discussions by the FAA and White House to build ‘smarter’ cities, drones and bots may be coming to your doorstep sooner than you think. While countries like Switzerland and Rwanda have already jumped on the drone delivery bandwagon incorporating networks of drones into several industries like healthcare, the U.S. is starting to fall behind. In the coming year, we can expect to see more companies testing both delivery bots in metro cities that are more heavily populated and drones in rural areas which has less “distractions” when delivering.”

“On-demand services, which are the foundation of the gig-economy, include anything from ride sharing to food delivery or laundry services, have become an everyday convenience within our society. However, one aspect far overlooked is that companies in this industry are tapping into the same resources. Just think: every city taps the same pool of drivers for Uber and Lyft and the delivery people for GrubHub and Bite utilize both services to attain more jobs in one day. As more on-demand services enter the scene, the resource pool which they can tap into stays the same – showing that the bubble is sure to collapse at any point if on-demand services don’t consolidate via M&A or dissolve all together. In 2018, we’ll begin to see a consolidation of companies within each vertical market – those that use their resources better, and offer superior customer service have the most to gain, while others can expect to become obsolete.”

Click to read on the VMBlog site

Smart cities predicted to get smarter in 2018 thanks to Amazon, bots and on-demand services Feature

2017 was an unprecedented year in technological advancements that continue to pave the way for a future full of smart cities

From drones and delivery bots becoming a reality, to the demise of traditional retail as people know it and the on-demand economy thriving – new consumer preferences are largely dictating what businesses and people will continue to see in 2018 and beyond.

While urban residents account for 54% of the global population in 2014, this is expected to increase nearly 2% each year through 2020 – meaning cities are challenged to address traffic issues, new forms of delivery, jobs, etc. In the trend towards the urbanisation of cities, technology stands as the only feasible way to make cities even more smart in 2018 and beyond.

In acknowledgment of these changes, BoldIQ, an optimisation software company building the backend framework for an IoT/smart cities-driven future, has presented what it think will drive smart cities getting smarter in 2018.

Amazon will have to find its competitive edge in 2018

It’s safe to say 2017 was Amazon’s year with its $13.7 billion acquisition of Whole Foods Market and plans to use futuristic technologies like drones and bots for everyday deliveries. Such great success has created a new competitive marketplace with competitors like Walmart and Target now one-upping each other or racing to meet the new consumer expectations of free and/or two-day delivery.

In response, this year Amazon will quickly need to find a way to differentiate themselves from the pack and offer something no one else currently does (or can) to regain their place at the top of the leaderboard in the New Year.

Introducing a new way to shop: Year-Round ‘buy and hold’:

As online sales surpass in-store sales each holiday shopping season, people will begin to see trial blazing retailers offer their customers the ability to purchase items any time of the year when the price is right for them – but ship It only when required during the holidays.

Essentially offering the opposite of two-day shipping, with the retailer providing the consumer with warehousing versus a holding facility somewhere across the US.

For retailers, this new approach provides a higher likelihood of purchase, increased consumer loyalty, and better predictability for deliveries during peak seasons. On the consumer side, this provides a more opportunistic shopping experience without the worry and hassle of finding somewhere to store the items before the big day.

This year, retailers will begin to implement a ‘buy and hold’ style purchasing option that can be applicable for anything from holiday shopping to future birthdays. Who knows, Amazon might even get creative on this front as one way to differentiate their services.

The demise of Brick-and-Mortar as you know it

Shopping malls and large retailers across America have been closing their doors over the past five years, leaving eerie vacant buildings ready for the next tenant to come in and transform it back to its newfound potential. And this will continue to happen into the New Year and beyond – except with a small twist. While the traditional brick-and-mortar store is starting to become a vision of the past, the use for these locations will switch to inventory retail stores. Think of how you shop online browsing through a retail showcase, but in-person.

As e-commerce stores become the new norm, these retail fronts will provide shoppers the same experience of going to the mall – allowing them to touch, feel, or try on anything in the store – and purchasing. But instead of taking home the item on the spot, consumers will have their items shipped directly to their doorstep. No more carrying bags and boxes around. No need to take a car to do shopping. But keep the shopping experience.

Drones and delivery bots are coming to a town near you

Between recent discussions by the FAA and White House to build ‘smarter’ cities, drones and bots may be coming to your doorstep sooner than you think. While countries like Switzerland and Rwanda have already jumped on the drone delivery bandwagon incorporating networks of drones into several industries like healthcare, the US is starting to fall behind.

In the coming year, expect to see more companies testing both delivery bots in metro cities that are more heavily populated and drones in rural areas which has less “distractions” when delivering. Backed by the added convenience for every consumer, who could deny incorporating ‘smart’ technologies into our daily lives?

The Gig-Economy bubble will begin to collapse

On-demand services, which are the foundation of the gig-economy, include anything from ride sharing to food delivery or laundry services, have become an everyday convenience within our society.

However, one aspect far overlooked is that companies in this industry are tapping into the same resources. Just think: every city taps the same pool of drivers for Uber and Lyft and the delivery people for GrubHub and Bite utilise both services to attain more jobs in one day.

As more on-demand services enter the scene, the resource pool which they can tap into stays the same – showing that the bubble is sure to collapse at any point if on-demand services don’t consolidate via M&A or dissolve all together.

In 2018, there will be the consolidation of companies within each vertical market – those that use their resources better, and offer superior customer service have the most to gain, while others can expect to become obsolete.

Intelligent smart technologies will beef up disaster recovery in 2018

With an unprecedented number of natural disasters this year, many companies will begin to overhaul their disaster recovery strategy and use smart technologies to optimise recovery efforts.

By using software that provides decisions based off of previous disaster data, companies will start to turn away from the ‘war room’ and rely on advanced technology to make life saving decisions in real-time.

In addition to using ‘smart’ technologies, states, organisations and individuals will turn towards applications that crowdsource recovery efforts to formulate the best plan when they are forced to expect the unexpected.

Click to read the full write up on Information Age

BoldIQ team helps raise $1.1M!

Thursday morning, nearly 1,000 industry and community leaders came together at the OpportunityTalks breakfast to become Hit Makers for the next generation of STEM and Healthcare leaders.

This great annual event was arranged by The Washington State Opportunity Scholarship.

The BoldIQ team is proud to have filled three tables of participants at the breakfast.

Together, we raised $1.1M for student scholarships!

This invigorating morning program featured keynote speaker Derek Thompson, author of Hit Makers: The Science of Popularity in an Age of Distraction. But even more inspiring were the phenomenal young students, the WSOS scholars, that we got to interact with.

Diversity in Tech

Last night, Nov 3rd, BoldIQ was a proud sponsor of the New Tech Eastside event focusing on diversity in tech companies.

Great conversations around the topic.

Experts address key technology platforms shaping the future of logistics @ Elevate 2017

Posted By: STAT Trade Times – October 04, 2017

Blockchain, Big Data and other cutting-edge next generation technological innovations for logistics were the hot topics of discussion at the recently concluded Elevate 2017 held in Miami. The conference agenda was packed – ranging from best practices for data usage in air cargo to logistics innovation for ecommerce to the future of forwarding but all came together around one overarching theme: the ‘Next Level Innovation in Air Logistics’.

Of the various panel discussions held during the course of the day, the first session, moderated by Randy Woods, Editor, Air Cargo World, had panelists Chris Ferris, engineer and CTO Open Technology, IBM; Roei Ganzarski, president and chief executive officer, BoldIQ and SvilenRangelov, chief executive officer, Dronamics discuss at length on ‘using Next-Gen Technology to solve logistics problems’.

According to Ferris, Blockchain will be the platform for tomorrow. Ferris also pointed out on how cloud would lead the way for ecommerce in the future. Ganzarski ‘s interesting statement on how supply chain should be replaced by demand chain, indicated the urge to have a mindset shift. Rangelov said the movement of cargo using drone is not far away. In his view, the legacy thinking of supply chain is limiting ideas today.

Big data was one of the most discussed topics throughout the panel discussion. The session on ‘Turning big data into intelligence’ had an expert panel consisting Dan Acosta, chief executive officer, Globatom; Spencer Askew, chief executive officer, Teknowlogi ; Andres Perez, director, business intelligence and customer experience, Swiss WorldCargo. The session focused on new ways to collect data (ULDs, trucks, RFID tracking, Internet of Things), using data to predict the future with artificial intelligence, machine learning and quantum computing and on how to maintain data integrity.

The other session on best practices for data usage in air cargo with Gregg Brody, head of carrier success, Elementum; Michael Deittrick, global chief technology officer, travel & transportation industry, DXC Technology; Roland Weil, vice president- sales cargo, Fraport AG and Sara Van Gelder, cargo and logistics development manager, Brussels Airport Company, delved deep into sharing data among cargo communities and the role of the Internet of Things in data-driven solutions.

The panelists had an interesting discussion on the potential to integrate data within the organization and creating an open platform to manipulate and slice and dice data to improve customer service, efficiency and aid supply chain decisions. Almost all of them agreed that the need of the future is to have a transparent platform with all parties connected. Sara Van Gelder mentioned that too much data is not a challenge but the real hurdle lies in not providing the right data representation to stake holders for appropriate proactive and reactive decision and that needs to be tackled. Panelists discussed the need to adopt technology to perform tasks and move people to tasks that require human interface should be the way to change and adopt technology.

The session on ‘Logistics Innovation for e-commerce – Winning the Revolution’ was moderated by Charles Kauffman, deputy editor, Cargo Facts and Air Cargo Management Group. Panelists included Robert (Bob) Imbriani, executive vice president – international, Team Worldwide; Dheeraj Kohli, vice president and global lead, travel and transportation, Unisys; Dhruv Saxena, chief executive officer, ShipBob and Steven Verhasselt, commercial director, Liege Airport.

Saxena mentioned how startups are using the existing e-commerce platforms to jump start business without writing a single line of code, unlike before having to build the infrastructure of e-commerce. Steven mentioned how Flexpress is able to serve the e-commerce providers in a unique way of providing airport services by combining the flexibility of general cargo and the benefit of express market. Panelists agreed that the forwarders need to work with technology companies to integrate the legacy application and link them to e-commerce platforms to gain the benefit of the infrastructure already available. Technology needs to be introduced upfront and considered as an investment instead of jumping into the e-commerce world.

They also discussed the importance of reverse logistics and learn how recovery and return being a part of the logistics world, can move to refusal and return, which is the demand from consumers today.

Click to read online

BoldIQ to Present at the Premier Air Cargo Conference: Elevate 2017

President and CEO, Roei Ganzarski, Rounds Out Expert Panel to Share Insights on Solving Logistics Problems with Next Generation Technology 

BoldIQ, a global provider of dynamic real-time scheduling optimization software, will participate in Air Cargo World’s second annual Elevate conference taking place in Miami on October 2. At the event, BoldIQ President and CEO, Roei Ganzarski, will speak alongside three other industry experts in a panel discussion, “Using Next-Gen Technology to Solve Logistics Problems”.

“We’re currently experiencing a wave of innovation in next generation technologies. With the tap of an app, you can have lunch or groceries delivered in minutes and soon, drones and bots will take over last-mile delivery further optimizing the process,” said Ganzarski. “However, the systems used by today’s fleet and cargo management companies are due for a major overhaul. With many backend infrastructures unable to meet new customer expectations set forth by industry leaders, companies need to harness the power of next-gen technologies to optimize their logistics in order to stay competitive.”

During the panel, Ganzarski and other industry experts will explore the current state of e-commerce, challenges facing the industry, innovations in digital logistics solutions, and the dire need for an optimization overhaul. BoldIQ CEO hopes the presentation will help companies start thinking strategically about how to work as efficiently as possible in today’s technically advanced market.

What: “Using Next-Gen Technology to Solve Logistics Problems” Panel at Elevate 2017
When: Monday, October 2 @ 9:10-10am EST

Session Discussion Topics:

  • What’s (really) new in digital logistics
  • Are we trying to solve the right problems?
  • How the radical e-commerce march continues


  • Roei Ganzarski, President and Chief Executive Officer, BoldIQ
  • Olivier Houri, Executive Vice President, Corporate Strategy, QuantumID Technologies, SmartKargo
  • Mario Loupa, Executive Partner and Industry Leader Europe IBM Global Travel & Transportation Industry, IBM
  • Svilen Rangelov, Chief Executive Officer, Dronamics

Click to learn more

BoldIQ Featured in Juniper Research’s Annual Sharing Economy Report

Juniper Research published its annual sharing economy report, which included insights from BoldIQ CEO Roei Ganzarski, regarding the state of on-demand transportation.

The report’s market sector analysis for transport takes a look at today’s sector for demand-driven rides from popular services like Lyft and Uber and the viability of this industry including key takeaways on employee rights and job flexibility, safety and security, and environmental implications.

Throughout the analysis, Ganzarski shares his thoughts on the current on-demand transportation model questioning if it is truly ‘on-demand’ and who should be liable for any risks – the driver or the company. The report also features a case study on BoldIQ, showcasing the company background, customer success and market expertise.

Read the full “Market Sector Analysis: Transport” section of Juniper Research’s annual sharing economy report  to learn more about the industry. 

BoldIQ proud to be part of Washington State Opportunity Scholarship’s OpportunityTalks Breakfast

The Washington State Opportunity Scholarship (WSOS) supports promising low- to middle-income students pursuing a science, technology, engineering, math (STEM) or health care degree.  Graduates of this program will fill high demand, high tech jobs in software development, aerospace, biomed, transportation and more. Scholarships of up to $22,500 as well as professional development, skills-building workshops are provided to help increase the rate at which students enter the workforce.

This type of community focused organization is at the heart and mind of each BoldIQ employee. The CEO of BoldIQ has the privilege of serving on the Executive Leadership Committee for the OpportunityTalks breakfast, a key event benefiting the WSOS and the entire BoldIQ team will be attending the breakfast.

In addition to this event, BoldIQ also hosts WSOS students in our offices for exposure to STEM related work, and members speak at WSOS events.

WSOS By the Numbers:

  • 55% of WSOS Scholars are the first in the family to attend college
  • Over 60% are women
  • More than 8,600 students have received support from WSOS since its inception
  • More than 2,200 Scholars have graduated to date, and three-quarters are employed in their field or seeking an advanced degree in their field

As a side note, this year’s OpportunityTalks keynote speaker is Derek Thompson – the author of the bestselling book Hit Makers and a senior editor at The Atlantic magazine, so it should make for an interesting breakfast.

For more information on WSOS, click here.

The evolution of smart tech: What will our cities look like in 2025?

There’s no question Internet of Things (IoT) technology is pivotal for the future development of smart cities. While smart cities have been depicted in TV shows and movies for years, showing futuristic worlds where cars can fly or where drones buzzing overhead is the norm, the truth is a version of this reality is closer than you think.

In response, companies must be better prepared for the onslaught of demand by today’s consumers who have become accustomed to a convenience-based society. Those movies, and the consumer views that come with them, are focused on the narrow front end or consumer-facing view (the flying car, the delivery drone, or the smart building itself). The “smart city” will only become a reality when the backbone of the city – the infrastructure and moreover, the software that will dynamically bring all these parts together for the efficient and responsible lives of the cities inhabitants – is in place and widespread.

We’re already starting to see forward-thinking companies test futuristic, IoT-driven technologies that have the potential to make a great impact on us day-to-day, making life easier and more immediate. Take Amazon, for example. The innovative retail giant has been publicly testing drones for package delivery, even filing a patent for a drone hive to accommodate and optimize deliveries in urban areas. However, in order to be as efficient as possible, companies that choose to participate in the on-demand ecosystem will need to evaluate the platforms these technologies are powered by to make sure they can withstand our demand-driven and connected world.

Barriers to living in an intelligent world

Many companies investing in smart city technologies are too focused on the consumer side of IoT (the “flashy side”) and are hindered by outdated, inefficient backend infrastructure forcing them to rethink their strategy. Current models rely too heavily on inefficient oversupply of resources, when they should be meeting demand with the appropriate supply to eliminate inefficiencies. That said, companies need to shift their focus and put as much emphasis on backend infrastructure and operations execution as they currently do on the consumer-facing aspects of the business.

Additionally, people are by nature risk-averse, so the concept of creating smart cities is one many will have to overcome – specifically the government organization in which these cities will exist. Knowing that things will go wrong in the early years of smart cities and IoT technology adoption, it will take a select few to be the first movers, take the risk, and carve the path for others.

The important role infrastructure plays in making cities smart

Our society is becoming increasingly dependent on convenience-based, on-demand services for daily tasks like grocery shopping, meal delivery and hailing a ride. In fact, more than 22.4 million consumers currently use on-demand services and researchers believe by 2020, and almost one in five U.S. workers (the equivalent of 31 million people) will rely on the gig economy for employment. This projected growth creates a critical need for efficient, optimized, real-time dynamic software to support our IoT-driven lives. Unfortunately, most companies are currently operating in inefficient, individual silos that bottleneck streamlined services. In order to reach the next phase of “smart cities,” companies involved in the on-demand ecosystem will need to optimize their own resources through a dynamic technology that enables more efficient and effective processes.

Smart technology adoption leaders

Despite what many might believe, we’ll likely see rural areas – not major cities – adopt smart technologies such as delivery drones and autonomous vehicles first. Just think: our densely-populated metro areas with towering skyscrapers and pedestrian filled streets below do not create an ideal location for early testing and longer-term implementation. Instead, rural areas not only provide open skies and sparse populations, but these communities actually stand to benefit the most by utilizing optimized smart technologies that provide efficient, low-cost and timely services.

Click to read online